Refund and Cancellation Policy

This Refund and Cancellation Policy applies to all purchases made on SellerLaunchDeck, operated by MqoreLogic. By making a purchase, you agree to the terms outlined below.

1. Digital Products

All products sold on SellerLaunchDeck are digital products. Due to the nature of digital goods, which are immediately accessible and downloadable upon purchase, we generally do not offer refunds once the product has been accessed or downloaded.

2. DayZero Kit ($57 One-Time)

The DayZero Kit is a digital product that grants immediate access to platform-specific tools, calculators, and checklists. Because the product is accessible instantly upon purchase and contains proprietary content that can be copied, all DayZero Kit sales are final and non-refundable.

If you experience a technical issue that prevents you from accessing your purchased kit, contact us at contact@mqorelogic.com within 7 days of purchase, and we will work to resolve the issue or provide a refund if the issue cannot be fixed.

3. Supplier Scripts Pack ($27 One-Time)

The Supplier Scripts Pack is a downloadable digital product containing email templates. Due to its digital and immediately accessible nature, all Supplier Scripts Pack sales are final and non-refundable.

4. AI Co-Pilot Subscription ($19.97/Month)

The AI Co-Pilot is a monthly subscription billed through Stripe. You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of your current billing period — you will retain access until the period ends and will not be charged again.

We do not provide refunds for partial billing periods. If you cancel mid-cycle, you keep access until the end of the paid period. No prorated refunds are issued.

5. Duplicate or Erroneous Charges

If you believe you have been charged in error or charged multiple times for the same product, contact us at contact@mqorelogic.com within 30 days of the charge. We will investigate and issue a refund for verified erroneous charges.

6. How to Request a Refund

To request a refund for a qualifying technical issue, email contact@mqorelogic.com with:

• Your account email address
• The product name and date of purchase
• A description of the technical issue you are experiencing
• Your Stripe payment receipt or order number

Refund requests are reviewed within 5 business days. Approved refunds are processed back to the original payment method and may take 5-10 business days to appear, depending on your bank.

7. Chargebacks

We encourage you to contact us before initiating a chargeback with your bank or credit card company. We are committed to resolving issues promptly. Initiating a fraudulent chargeback may result in account suspension and loss of access to purchased products.

8. Contact Us

SellerLaunchDeck is operated and maintained by mQore Logic, which handles all correspondence relating to the Service, including refund inquiries, billing disputes, and cancellation requests. If you have questions about this Refund Policy, please contact us at:

MqoreLogic
PO Box 580667
Kissimmee, FL 34758
Email: contact@mqorelogic.com